Privacy Policy

Effective Date: 1st October 2024

Superior Elevators ("we", "our", "us") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you when you interact with our website or services, including but not limited to:

  • Contact details such as name, email address, phone number, and postal address.
  • Information you provide through forms, inquiries, or registration on our website.
  • Data collected through cookies or other tracking technologies for analytical purposes.

2. Use of Personal Information

We use the personal information collected for the following purposes:

  • To provide and improve our products and services.
  • To respond to your inquiries and communicate with you.
  • To process transactions or provide quotes where requested.
  • To analyze and improve the performance of our website.
  • To comply with legal obligations or enforce our terms and policies.

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers or contractors who assist us in providing our services (e.g., payment processing, website hosting).
  • Legal authorities, if required to do so by law or in connection with legal proceedings.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and provide a more personalized experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

6. Accessing and Updating Your Information

You have the right to access, update, or request the deletion of the personal information we hold about you, subject to certain exceptions under Australian law. If you would like to make such a request, please contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Superior Elevators
Melbourne, VIC, Australia
sales@superiorelevators.com.au

Last Updated: 1st October 2024